What is a Service Call Fee and How Does it Influence Me?

When hunting for a HVAC contractor, you may have stumbled across the term “service call fee.” Also called a “trip charge,” this fee is the cost an HVAC company requests for sending a technician to your home when your heater or AC unit begins working poorly. 

Why Do HVAC Companies Have a Service Call Fee? 

A service call fee covers the cost of traveling to your home. After all, this takes time, consumes fuel, and increases wear and tear on the company vehicle. Don’t forget that service call fees don’t typically cover parts and labor if you opt for a repair or replacement. 

How Much is a Service Call Fee? 

Every HVAC company decides how much to charge for a service call. Some technicians select a standard or flat rate for every service call, while others adjust the rate if the home is further outside the normal service radius. The specific cost changes with market and company, but you could expect an average trip charge to be between $79 to $129. 

Who is Responsible for the Service Call Fee? 

If you schedule a service call, you will need to produce the trip charge regardless of what step you take next. For instance, you may prefer to accept the technician’s recommended repair or replacement, depending on which option is more cost effective. 

You are encouraged to request varied job estimates from trusted HVAC companies—just don’t forget that you might end up paying a trip charge for every one. Even if you take no action after the original service call, you will still owe the technician a fee for coming to your home and carrying out diagnostics. 

How Can I Skip Paying a Service Call Fee? 

An easy way to decrease trip charges is to sign up for an HVAC membership from Service Experts Heating, Air Conditioning & Plumbing. All four of our memberships offer a waived service call fee, meaning we’ll come to your home and evaluate your HVAC system for free. 

More money-saving benefits of an HVAC maintenance membership are: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is malfunctioning, or you’re looking into an affordable HVAC maintenance plan, Service Experts Heating, Air Conditioning & Plumbing is happy to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement going the right way. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with valuable offers on our website. If you’re ready to enjoy savings and peace of mind while boosting efficiency and home comfort, give us a call at 866-397-3787 today!