Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be really aggravating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are techniques to find the root of the problem and maybe even fix the issue on your own. While challenging repairs are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting tips to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

It can be very aggravating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are ways to find the root of the problem and potentially take care of the issue on your own. While challenging problems are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some everyday heat pump issues you can try to fix on your own.

Here are a few easy heat pump troubleshooting tips to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before calling a professional HVAC service provider to diagnose and correct issues with your heat pump, there are several actions you can take to identify why your heat pump is stuck in heating or cooling mode:

  • Check the thermostat settings: Make sure your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
  • Examine the circuit breakers. Make sure the circuit breakers for the heat pump and the air handler/furnace are in the appropriate position. Occasionally a tripped breaker can keep the heat pump from functioning properly. 
  • Assess airflow and filters: Poor airflow caused by plugged filters, blocked vents or other obstructions can lead to inefficient operation. Exchange dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could block airflow.
  • Look at the outdoor unit: Check the outdoor unit and condenser for debris, dirt or leaves that might be blocking airflow. Remove any debris that might negatively affect the unit’s performance.

When to Contact a Professional for Heat Pump Problems

While some heat pump issues can be easily solved by homeowners, sometimes it’s a good idea to contact a professional for assistance. For example, if you have concerns about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for numerous reasons that require technical know-how, such as improper refrigerant levels or difficulty with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it fixed by an experienced professional like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried our suggested troubleshooting tips and your heat pump is still stuck in heat mode, ring one of the trained technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the issue effectively and quickly make the required repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the preferred choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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