Frequently Asked Questions

At Pine State Services, our team understands that when it comes to your home’s most important systems, you need a team you can rely on to get the job done right. Knowing how to identify potential problems early and how to prevent them from becoming larger, more costly fixes is an invaluable skill – and that is something that we can help with. Read on to see answers to some of the most frequently asked questions we receive.

Call Pine State Services today at (207) 747-1210 to speak to our Portland heating, cooling, electrical, and plumbing professionals! We are proud to serve customers throughout Cumberland & York County.

Let Our Portland Home Service Experts Answer Your Queries

  • Q:Why is preventive maintenance important?

    A:Regular preventive maintenance is crucial in keeping your home’s systems in good working order. The continual operation of your heating, cooling, plumbing, and electrical systems means that they are subject to a great deal of wear and tear. Over time, this will compromise even the best systems. By bringing in professionals to perform upkeep and look for small problems, homeowners are able to save money in the long run. Well-maintained systems can benefit their owners in a number of ways, including: increased lifespan of the products, more efficient day-to-day function, and fewer costly and inconvenient system breakdowns.

  • Q:What is a heat pump system?

    A:A heat pump is an energy-efficient home heating and cooling system. During warmer months, it extracts heat from inside the home and transfers it outside. When it is cold, it extracts heat from outside and pulls it inside. These systems are an efficient and cost-effective all-in-one solution!

  • Q:What causes faucet leaks?

    A:There are many possibilities here, but the most common issue is a corroded gasket, O-ring, or valve seat. These are the components that hold back the water until the tap is opened, and if they are damaged, it can result in leaks. Because a dripping faucet can waste hundreds of gallons of water a year, it is important to address then as quickly as possible.

  • Q:How do I know if it is time for a new water heater?

    A:Properly maintained, a traditional water heater can last anywhere between 8 and 15 years, and tankless water heaters tend to have even longer lifespans. However, you will know it is time to invest in a new model if you notice any of the following signs: water takes a long time to heat, or doesn’t heat up properly at all, rust-colored water, water with a strange smell, or water pooling at the base of the water heater.

  • Q:What causes circuit breakers to trip?

    A:Circuit breakers are safety devices that stop the flow of electricity to keep the circuit from overheating, causing damage to the circuit or even resulting in an electrical fire. The most common causes of a tripped circuit breaker are an overloaded circuit, a short circuit, or a ground fault. In the case of an overloaded circuit (the most common culprit), there are too many devices pulling power from the same circuit at once. You may be able to identify a particular appliance that was plugged in or turned on just before the breaker was tripped for an easy fix, but overall being careful to spread the electrical load out evenly can help to prevent these issues. If you suspect a short circuit or ground fault, this can be a dangerous problem which requires the help of trained professionals.

  • Angies List - Super Service 2020
  • Diamond Contractor Elite
  • Generac
  • Bryant
  • Accredited Bosch Contractor
  • Mitsubishi Electric

We Aren't Happy Until You Are!

  • Your installer Ryan was absolutely awesome, I couldn’t be happier with the whole experience!

    “Your installer Ryan was absolutely awesome! From the first day, he was extremely friendly, and he answered all of my questions in detail. He introduced me to the electrician, Mark, who was also ...”

    - Evan
  • All in all, he made what could have been a disruptive experience into one of the smoothest jobs I've ever had done.

    “We had a brand new heating and hot water system put in. Lee described the system in detail and gave a competitive quote. Josh was the installer and did a fantastic job. He explained everything he was ...”

    - Gerry S.
  • They do quality work and the techs are always nice.

    “This company has saved me more than once. The 24/7 service is a lifesaver. They clearly explain the $79 to come and waive it if there is a repair. I prefer this pricing structure to the surprise ...”

    - Bette K.
  • Came to my house on time, and did everything I needed really quickly, and to my satisfaction.

    “Service was great, Bill S. came to my house on time, and did everything I needed really quickly, and to my satisfaction. If I have anything else that I needs to be done, I'll be sure to call again.”

    - Ken C.
  • I left a service request online at midnight and was called before 8:30 in the morning.

    “I needed someone to fix my furnace as I had no hot water and I couldn't get the burner to light. I left a service request online at midnight and was called before 8:30 in the morning, with a tech at ...”

    - Mandy S.