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Frequently Asked Questions

Let Our Portland Home Service Experts Answer Your Queries

At Pine State Services, our team understands that when it comes to your home’s most important systems, you need a team you can rely on to get the job done right. Knowing how to identify potential problems early and how to prevent them from becoming larger, more costly fixes is an invaluable skill – and that is something that we can help with. Read on to see answers to some of the most frequently asked questions we receive.

If you still have questions, or you’re ready to get going with an estimate, call us at (207) 747-1210 today! We are happy to help however we can.

Why is preventive maintenance important?

Regular preventive maintenance is crucial in keeping your home’s systems in good working order. The continual operation of your heating, cooling, plumbing, and electrical systems means that they are subject to a great deal of wear and tear. Over time, this will compromise even the best systems. By bringing in professionals to perform upkeep and look for small problems, homeowners are able to save money in the long run.

Well-maintained systems can benefit their owners in a number of ways, including:

  • Increased lifespan of the products
  • More efficient day-to-day function
  • Fewer costly and inconvenient system breakdowns

What is a heat pump system?

A heat pump is an energy-efficient home heating and cooling system. During warmer months, it extracts heat from inside the home and transfers it outside. When it is cold, it extracts heat from outside and pulls it inside. These systems are an efficient and cost-effective all-in-one solution!

What causes faucet leaks?

There are many possibilities here, but the most common issue is a corroded gasket, O-ring, or valve seat. These are the components that hold back the water until the tap is opened, and if they are damaged, it can result in leaks. Because a dripping faucet can waste hundreds of gallons of water a year, it is important to address then as quickly as possible.

How do I know if it is time for a new water heater?

Properly maintained, a traditional water heater can last anywhere between 8 and 15 years, and tankless water heaters tend to have even longer lifespans.

However, you will know it is time to invest in a new model if you notice any of the following signs:

  • Water takes a long time to heat, or doesn’t heat up properly at all
  • Rust-colored water
  • Water with a strange smell
  • Water pooling at the base of the water heater

What causes circuit breakers to trip?

Circuit breakers are safety devices that stop the flow of electricity to keep the circuit from overheating, causing damage to the circuit or even resulting in an electrical fire. The most common causes of a tripped circuit breaker are an overloaded circuit, a short circuit, or a ground fault. In the case of an overloaded circuit (the most common culprit), there are too many devices pulling power from the same circuit at once. You may be able to identify a particular appliance that was plugged in or turned on just before the breaker was tripped for an easy fix, but overall being careful to spread the electrical load out evenly can help to prevent these issues. If you suspect a short circuit or ground fault, this can be a dangerous problem which requires the help of trained professionals.

Call Pine State Services today at (207) 747-1210 to speak to our Portland heating, cooling, electrical, and plumbing professionals! We are proud to serve customers throughout Cumberland & York County.

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    “We appreciated the fact that he used shoe covers so as not to track dirt through the house. He was knowledgeable and fixed the Problem quickly and efficiently. We would certainly use Pine State again.”

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    “Owen came to my house and resolved an issue with my furnace that had been previously misdiagnosed. Pine State was very responsive to my needs and provided excellent communication. The service techs ...”

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    “I had a clogged toilet this Monday morning and I called to get it fixed. Joe came within 2 hours and it was fixed. He was very professional, and I would use them again. Thanks so much for getting to ...”

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    “We have used Pine State Plumbing and Heating for our yearly furnace maintenance. I would like to compliment their customer service. From the person who answers the phone to the service people who ...”

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    “My experience with Pine State Services was exemplary. From the moment the employees arrived at my home, they were a pleasure. They donned booties to keep my floors clean, placed paper on the floors ...”

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