About Pine State Services
Pine State Services was founded in 1995 by Sam Marcisso Jr. and his partners Lee Nicely and Jim Marcisso. Since our humble beginnings, Pine State Services has focused on providing a full portfolio of plumbing, heating and drain cleaning services to our entire community. Over the years, with the addition of committed professionals, we have added cooling, refrigeration, ventilation, and electrical service, as well as a range of installations to our offerings.
Even since we’ve grown our company, we have been and continue to be completely customer-focused. Through the years, it has been our intention to provide a place for both our field technicians and office support professionals to create a career they can prosper in and be proud of. We support this career advancement through a commitment to ongoing training and development, a family-friendly atmosphere, and dedication to giving back to our community.
Pine State Services has had the opportunity to expand its position and service options through the merger of four highly respected local businesses. These companies include Craig Herrick HVACR, Caron & Waltz Plumbing, Heating & Electrical, Bernie Thibodeau Plumbing, Heating & Drain Cleaning, and Eastern Mechanical Inc. We are proud of the local service partners we’ve taken on over time, and we are proud to continue to serve our community to the fullest extent.
Pine State Services stands behind all the work we do. Along with all manufacturer warranties, we offer an outstanding two-year parts and labor warranty on all of our installations. Our customers are the reason why we are in business today. Therefore, customer satisfaction is extremely important to us. We empower and task our Portland home service experts with the ownership of customer care, and hold our entire team to the highest possible standards of success. Every phone call, every visit, every experience our customers have with us contributes to our company culture of ensuring satisfaction and improving customer retention.
If you are not satisfied in any way, we want to hear about it! Feedback lets us know how we are doing, and what we may need to work on. Please don’t hesitate to send along an email, good or bad, so we can hear how your experience was.