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About Pine State Services

Comprehensive Home Services in Portland

Pine State Services was founded in 1995 by Sam Marcisso Jr. and his partners Lee Nicely and Jim Marcisso. Since our humble beginnings, Pine State Services has focused on providing a full portfolio of plumbing, heating and drain-cleaning services. Over the years, with the addition of committed professionals, we have added cooling, refrigeration, ventilation, and electrical service and installation to our offerings.

We have been and continue to be customer-focused with the hope of growing our company. Through this growth it has been our intention to provide a place for both our field technicians and office support professionals to create a career they can prosper at and be proud of. We support this growth through a commitment to ongoing training and development, a family friendly atmosphere, and dedication to giving back to our community.

Pine State Services has had the opportunity to expand its position and offerings in our community through the merger of four highly respected local businesses. These companies include Craig Herrick HVACR, Caron & Waltz Plumbing, Heating & Electrical, Bernie Thibodeau Plumbing, Heating & Drain Cleaning, and Eastern Mechanical Inc.

Call us at (207) 747-1210 to speak to one of our Portland heating, AC, plumbing, or electrical experts and schedule an appointment today!

Our Mission

Pine State Services’ mission is to provide reliable expertise in the plumbing, heating and cooling industry. Our vision is to be the recognized performance leader, maximizing value through customer education, quality service, safety, detailed craftsmanship, and our commitment to high standards. Our success with operational excellence enables our continued growth to allow us to support our employees and give back to our community.

“Whatever you do, work at it with all your heart, as working for the Lord, not for human masters,”

COLOSSIANS 3:23

Our Guarantee

Pine State Services stands behind all the work we do. Along with all manufacturer warranties, we offer an outstanding two-year parts and labor warranty on all of our installations. Our customers are the reason why we are in business today. Therefore, customer satisfaction is extremely important to us. We empower and task our employees with the ownership of customer satisfaction. Every phone call, every visit, every experience our customers have with us contributes to our company culture of ensuring customer satisfaction and improving customer retention. If you are not satisfied in any way, we want to hear about it!

Feedback lets us know how were doing and what we may need to work on. Please don’t hesitate to send along an email, good or bad, so we can hear how your experience was.

Get started by calling our team at (207) 747-1210 or contacting us online!

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Don't Take Our Word For It

Hear It From Our Valued Customers
  • All in all, he made what could have been a disruptive experience into one of the smoothest jobs I've ever had done.

    “We had a brand new heating and hot water system put in. Lee described the system in detail and gave a competitive quote. Josh was the installer and did a fantastic job. He explained everything he was ...”

    - Gerry S.
  • They do quality work and the techs are always nice.

    “This company has saved me more than once. The 24/7 service is a lifesaver. They clearly explain the $79 to come and waive it if there is a repair. I prefer this pricing structure to the surprise ...”

    - Bette K.
  • From the moment the employees arrived at my home, they were a pleasure.

    “My experience with Pine State Services was exemplary. From the moment the employees arrived at my home, they were a pleasure. They donned booties to keep my floors clean, placed paper on the floors ...”

    - Nancy C.
  • Every single day I see our office staff and technicians working extremely hard to be the best plumbing and heating company in the area.

    “Hi, I work for Pine State and really do believe they deserve 5 stars. Every single day I see our office staff and technicians working extremely hard to be the best plumbing and heating company in the ...”

    - Jenn W.
  • Without Pine State, this could’ve been disastrous.

    “Boiler decided to stop working at nearly 9 pm on a holiday... when temps were -10 below. Called Pine State’s Emergency number at the recommendation of friends. Was patched through to Lee, told him the ...”

    - Miles
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